Hotel Lombok Booking Policy With Travel Agency
At Lombok Travel Agency booking hotel is smooth and transparent process, carefully selected hotels, resorts, villas, and guesthouses that suits a variety of travel styles and budgets and ensure quality, comfort, and excellent service for every guest.
Our Hotel Booking Policy explains how reservations are confirmed, payment requirements, booking modifications, cancellations, and guest responsibilities. By outlining these guidelines in advance, we aim to provide clarity, protect both our guests and accommodation partners, and ensure a hassle-free experience from the moment you book until the end of your stay.
Whether you are visiting Lombok for a relaxing beach holiday, a cultural adventure, a family vacation, or a Mount Rinjani trekking experience, our team is committed to helping you find the right accommodation and providing reliable support throughout your journey.
Reservation Request Hotel Lombok Booking Policy
- Hotel reservations are subject to room availability at the time of booking.
- A booking request does not guarantee availability until confirmed by the hotel.
- We will provide a booking confirmation once the reservation has been successfully secured.
Payment Hotel Lombok Booking Policy
- Reservations are confirmed only after the require payment has been received.
- We need 1 night payment for guarantee, your booking with us & Balance pay on arrival
- Prices are quoted in the agreed currency and include only the services specified in the booking confirmation.
- Additional charges such as minibar, room service, laundry, parking, or other personal expenses are not includes
Hotel Rates Hotel Lombok Booking Policy
- Hotel rates are subject to seasonal changes, special events, government taxes, and hotel promotions.
- Once your booking has been confirm and paid, your confirm rate will not change unless you request modifications.
Booking Confirmation
After payment is receive, guests will get via electronic system:
- Hotel booking confirmation voucher
- Hotel name and address
- Room category
- Check-in and check-out dates
- Guest names
- Emergency contact information
Changes to Reservations Hotel Lombok Booking Policy
- Any request to change travel dates, guest names, room type, or stay duration is subject to hotel availability.
- Additional charges may apply depending on the hotel’s amendment policy.
Cancellation Policy
- Cancellation policies vary by hotel and booking type.
- Any cancellation fees imposed by the hotel will be pass on to the guest.
- Promotional, peak season, or non-refundable bookings may not be eligible for refunds.
- Refund processing times depend on the hotel and payment provider.
- Deposit 1 night room Payment con not refundable
Check-in & Check-out
- Standard check-in is generally from 2:00 PM.
- Standard check-out is generally by 12:00 PM.
- Early check-in and late check-out are subject to availability and may incur additional charges.
Guest Responsibilities
- Providing accurate personal information.
- Carrying valid identification or a passport for check-in.
- Following the hotel’s rules and regulations.
- Paying for any incidental charges or damages incurred during their stay.
Special Requests
We are happy to submit requests such as:
- Double or twin beds
- Family or connecting rooms
- Honeymoon arrangements
- Extra beds or baby cots
- High-floor or non-smoking rooms
Please note that all special requests are subject to hotel availability and cannot be guarantee.
Force Majeure
Lombok Travel Agency not responsible for cancellations, delays, or changes resulting from circumstances beyond our control, including natural disasters, volcanic activity, severe weather, government regulations, transportation disruptions, or other unforeseen events.
Customer Support
Our team is available before, during, and after your stay to assist with booking inquiries, reservation changes, and emergency support whenever possible.
Thank you for choosing Lombok Travel Agency. We look forward to making your stay in Lombok comfortable, enjoyable, and memorable.