Terms And Conditions

Terms And Conditions Lombok Travel Agency

Booking terms at Lombok Travel Agency are absolute conditions that all participants must obey. Please read carefully to avoid misunderstandings while booking the tour with us.

terms & condition

Reservations: Terms And Conditions

  1. All reservations are to be made via email at info@lombokagent.com or info.lombokagent@gmail.com. What’s App: +62 818365070 (Komang Rastu)
  2. A name list and details of arrival and departure shall follow every booking.
  3. All prices that we presented in the tour package can be changed and are not final yet until confirmed to book the tour.

Cancellation and no-show fee: Terms And Conditions

  • No charge for any cancellation made 7 days for individual and 15 days for groups
  • 50% charge for cancel less 5 days
  • 48 hours’ cancel and no-show will be charged full payment

Terms of payment: 

  • All transactions will be based on full advance payment at least 5 days before each group’s arrival date.
  • We require a 30% deposit in advance. Once the tour is confirmed, payment can be settled through a wire transfer to our bank account or PayPal.
  • We are not responsible for any bank fees during the money transfer process.
  • Additional 5% payment through PayPal by clicking the link: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=SG8ATGPZBTCFN
  • Additional 5% tax payment through credit card (VISA and Mastercard) or PayPal
  • Any outstanding payment amount, if applicable, is to be paid directly upon arrival and before any services commence.

Payment can be processed through Our bank Account :

Bank Name : Bank Negara Indonesia
Beneficiary Name : PT. Risfam Lombok Wisata
Account number : 1414689720
Swift code : BNINIDJA.
Bank Address :   Jalan Langko No. 64 Mataram Lombok Indonesia


Bank Name :

PT. Bank Mandiri (Persero) Tbk.

Beneficiary Name : PT. Risfam Lombok Wisata
Account number : 161-00-1000629-9
Swift code : BMRIIDJA
Bank Address : Jalan Sriwijaya Mataram Lombok Indonesia


Bank Name :  Bank BCA (Bank Central Asia) Cabang Mataram Lombok – Indonesia
Beneficiary Name : I Komang Rastu
Account number : 0560039158
Swift code : CENAIDJA
Bank Address : Jl. Pejanggik no.30, Cakranegara, Lombok – Indonesia, postal code 83121


Bank Name : Bank BRI Unit Kebon Roek
Beneficiary Name : I Komang Rastu
Account number : 4685 01 026139 53 2
Swift code :
Bank Address : Kebon Roek Ampenan

Wise Transfer

Wise Transfer offers low-cost money transfers across 56 different currencies.

allowing users to pay a big banking fee for moving money abroad. Please visit at:


Privacy policy (Terms And Conditions)

Your personal data on the reservation is secure.

Note: Terms And Conditions

  • We only send you the payment confirmation when we receive the payment notice from the bank or PayPal.
  • Our services exclude insurance, if you want to have insurance during the tour, we can help make one (an additional cost charge).
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