Booking Policy Lombok Day Tour

Booking Policy Lombok Day Tour With Us

Booking policy Lombok day tour to ensure guests tour. This policy contains important information regarding bookings, payments, cancellations, schedule changes, permits, and participant responsibilities

Since conditions for day tours, weather, and regulations are subject to change, participants are advised to check the latest policies before departure and communicate any special requirements in advance.

Adhering to these guidelines helps tour operators and guides organize well-managed trips, while protecting the natural environment

booking policy lombok tour

Here some way Booking Policy Lombok Day Tour 

  • Advance Booking: 3 or 2 days minimum to secure your tour date
  • Booking Confirmation: required deposit30% & The blance pay cash on tour
  • Guest Information: Travelers provide names, contact details, hotel stay
  • Pick-up Service: Complimentary hotel pick-up is usually available from designated areas. Additional charges may apply for locations outside the standard service zone.
  • Cancellation Policy: Refund eligibility depends on the problem.  Full or partial refunds for cancellations within the specified notice, and late cancellations or no-shows may be non-refundable.
  • Weather and Operational Changes: Itineraries may be adjusted or postphone
  • Participant Responsibility: follow guide instructions, and ensure fit to participate in the selected activities.

 Reservation booking policy day tour Lombok

  1. Please fill in the complete information to our Email: info@lombokagent.com or WhatsApp at + 62 818365070
  2. Name list and details of date shall follow every booking
  3. Get booking confirmation by email or Whats App
  4. Secure your booking by sending a deposit 30% from total amount
  5. All prices can change and are not final yet

Deposit Payment booking policy day tour Lombok

A deposit is need to secure your spot and allow us to prepare for your trip. The minimum deposit is 30% of the total tour price.

We offer two secure options to pay your deposit to our Company Bank Account:

  • Bank Transfer (booking policy day tour)

You can transfer the deposit amount directly to our Company bank account. We will reply with our full banking details (Bank Name/IBAN/SWIFT code).

  • PayPal

Using PayPal, we will send payment link directly to your email address. (Please note: PayPal payments may incur a standard processing fee).

Claims and Dispute Resolution Policy

  • Post-Trip Audits: Refund processing is subject to a formal internal investigation regarding the reported operational incidents. Claims remain valid for evaluation after tour completion and will solve in accordance with established booking terms.
  • Fraudulent Claims: The company maintains a zero-tolerance policy for fraudulent or fabricated complaints. Lombok Travel Agency operates under the legal protections of the Republic of Indonesia. If the investigation reveals that the claim was fabricated with malicious intent, the case will be closed, and the company reserves the right to take legal action.