Terms & Condition

The purchase of any traveling daily tour, packages, services or booking. The company constitutes a contractual arrangement between you and the company, represents the traveler acceptance of the company Term & condition set out herein. Please ensure that you read carefully and understand these Term & conditions prior to booking to avoid future misunderstanding. You are advised to check the company website & Condition of the company.

1. Fill in your data correctly (Name, Number of participants, date in / out)
2. Our price includes breakfast / 2 people to book a room
3. The price of the tour packages includes pick up from the airport or harbor.
4. Packages prices include tour packages according to the program taken
5. Orders are only done via email and What’s app
6. We only provide services and not responsible for aircraft cancellations, deaths, accidents, loss of luggage due to the participant’s negligence.
7. There is no refund if the cancellation is done suddenly. Payment refunds will be made if:

  • Written cancellation is done 7 days before arrival, in low season for personal (FIT) and 3 months before arrival for a group (GIT)
  • cancellation made 15 days prior to arrival in high season for personal (FIT) and 3 months prior to arrival for the group (GIT

8. Completion of the remaining payment of the total package price will be completed at the time of arrival at Airport,       harbor or transfer via bank for FIT and 3 days before arrival for GIT.

9. We only accept full payment of the total invoices received.

we require a 25 % deposit in advance when confirmed booking for hotel reservation and land arrangement for Fit,  Family, and group, if Land arrangement for Group requires 25%, If Fit and family Land arrangement Only  Payment on arrival in Airport, Harbor on Pick up time.

Transfer payment to Paypal or our bank account below then whats app to +62 818365070 or email to info@lombokagent.com or info.lombokagent@gmail.com. when you have been transferred and we not responsible for any bank charge or any transfer tax.

11. When you will transfer Payment please use our Paypal account or  Bank account ( Lombok Travel Agency ) owner:

I Komang Rastu (account name) 

1.PT Bank Central Asia Cabang Lombok Indonesia

Jalan Pejangik Cakranegara Lombok

Bank Account No: 0560039158

Swift code: CENAIDJA

2.PT.Bank Mandiri ( Cabang Mataram )

Jalan Sriwijaya Mataram Lombok Indonesia

Bank ACCOUNT NO.161-00-0224666-3

Swift code: BMRIIDJA

3.PT.Bank Rakyat Indonesia (BRI ) 4688 BRI Unit Narmada Mataram

JalanYos Sudarso Ampenan Lombok Indonesia

Bank Account: 4688.01.025962-53-6

Swift code: BRINIDJA

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